Interim Head of Information & Support

  • Job Reference: 62548
  • Date posted: 9 November 2017
  • Recruiter: Marie Curie
  • Location: Vauxhall, London
  • Salary: On Application
  • Bonus/benefits: inclusive of London Allowance
  • Sector: Health, Information Management & Services
  • Job type: Contract
  • Duration: 6 months possible extension
  • Work hours: Full Time

Job description

Job Title: Interim Head of Information and Support

Location: Vauxhall, London
Salary: 
£58,000 per annum, inclusive of London allowance and benefits

Hours: 35 hours per week, fixed term for 6 months (possibility of extension)

Closing Date: 24th November 2017

Interview Date:  5th/6th December 2017

Reporting to the Executive Director of Caring Services and Partnerships, you will direct and oversee the performance and development of each of the functions within the Information and Support service; the Support Line, Content (for a general audience), Palliative Care Knowledge Zone (for professionals) and the Online Community Forum. You will grow the service, both in terms of reach and quality. Your immediate priorities will be to ensure full preparation of the Support Line in readiness for evidence submission for service accreditation, and to create a business case and funding bid for development of the forum. You will also oversee an exciting project, in partnership with another prominent charity, ensuring delivery to deadline.

You will have experience of managing an information and support service, with significant understanding of Helplines, excellent communication, judgement and influencing skills. You will also have ability to lead, report and manage a budget. As someone who is highly motivated, creative and persuasive, you’ll be able to produce a compelling business case. You’ll be enthusiastic and positive, and have excellent interpersonal skills to liaise with a wide variety of internal and external stakeholders.  

You’ll be educated to degree level or equivalent, preferably in a health or information related discipline. Experience within a charity or NHS would be advantageous.

Marie Curie is here for people living with any terminal illness, and their families. We offer expert care, guidance and support to help people get the most from the time they have left. Our Marie Curie nurses and healthcare assistants work night and day, in people’s homes across the UK, providing hands-on care and vital emotional support. Our Marie Curie hospices offer specialist round-the-clock care. We also provide practical information and emotional support to people throughout their illness through our Information and Support service and our volunteer services.