Head of Services

  • Job Reference: Noah Enterprise
  • Date posted: 26 March 2024
  • Recruiter: Noah Enterprise
  • Location: Luton, LU1 3HG
  • Remote Working: Some remote working possible
  • Salary: £50,000
  • Bonus/benefits: 25 days annual leave
  • Sector: Homelessness
  • Job type: Permanent
  • Work hours: Full Time

Job description

Could you head up our services for people struggling against homelessness and exclusion across Bedfordshire and beyond?

NOAH is a charity which exists to create a fairer and more equitable society, where the immense value and potential of people experiencing poverty and disadvantage is realised. We prevent and relieve homelessness, specialising in supporting people facing multiple disadvantage.

We supported 2,514 individuals last year - with 623 people moving into more stable housing, 1,200 people receiving training or advice, and 96 people securing employment. 53% of those we supported were non-UK nationals.

We are looking for a motivated individual with a real passion for our mission of alleviating poverty and bringing hope to join our committed, talented, and friendly team as Head of Services. As a critical member of NOAH's Senior Management Team and as designated Safeguarding Lead, in this role, you will contribute to the long-term success of the charity by:

  • Leading and developing high-quality homelessness support services 
  • Building and nurturing stakeholder relationships 
  • Consistently improving quality, impact, and safety within services

We are seeking a candidate with a proven track record overseeing statutory-funded and homelessness support services. The ability to operate at a senior and strategic level, drive organisational development and growth, and lead teams through change would be highly valued. A strong record of building and maintaining fruitful stakeholder relationships based on trust is crucial to realising our organisational goals. Excellent understanding of safeguarding legislation and best practice, as well as knowledge of the migrant support landscape and legislation, will be instrumental in our continued success.


We have experienced significant growth in recent years, and this new role represents an exciting opportunity for us to further our service-led focus and strategic plans. These plans include expanding our support and advice services for migrants, establishing new social enterprises, launching services in Bucks and Herts, and replacing our Luton Welfare Centre. This role offers a platform for your professional growth and development as we embark on these exciting initiatives.

We are a values-driven and progressive charity at an important stage in our development. We would love to hear from you if our mission resonates and you share our aims.

How to apply

Eastside People is supporting NOAH Enterprise in the recruitment of these roles. Please ensure that you read the candidate information pack before applying.

Apply by clicking the 'Apply for this job now' button to submit your CV and a cover letter which should indicate why you are interested in applying for this role and examples showing how you meet the selection criteria as detailed in the person specification.

If you would like a call to discuss the role in more detail, please email Paul Venning to arrange a convenient time. Having a call of this kind will not influence the success or otherwise of your application. 
The closing date for applications is Monday 22 April and longlisting interviews, held by Eastside People, will take place shortly after. Interviews with NOAH for shortlisted candidates will take place in the week beginning 6 May.

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. 

We are dedicated to running an organisation that is a true reflection of the communities we serve and believe that this will also enhance our ability to deliver the best services possible for the people we work with. We are committed to ensuring diversity across our organisation. You can read more about our Equality and Diversity policy in the candidate information pack.

Please mention ACEVO Jobs when applying for the role.